Refund Policy — Adonai Katsir

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Adonai Katsir provides digital music, downloadable resources, and ministry-related products created to uplift, teach, and encourage spiritual growth. By making a purchase or donation on this site, you agree to the terms outlined below.

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Refunds for Digital Products

All digital products — including music files, downloads, and any other digital resources — are non-refundable once the item has been delivered or accessed.

Because digital items cannot be “returned,” we are unable to offer refunds for:

• Accidental purchases

• Change of mind

• Duplicate purchases

• Incompatibility with your device or software

If you experience technical issues receiving or accessing your purchase, please contact us and we will assist in resolving the issue.

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Refunds for Physical Products (If Offered)

If physical items are offered in the future, refunds or replacements may be provided only if:

• The product arrives damaged

• The wrong item was sent

• A manufacturing defect is present

Requests must include a description and, if possible, a photo of the issue.

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Donations

All donations made to Adonai Katsir are voluntary and non-refundable.
If a donation was made in error, please contact us promptly and we will review the situation on a case-by-case basis.

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Payment Verification

By completing a purchase or donation, you confirm that:

• You are authorized to use the payment method

• All information provided during the transaction is accurate

All payments are processed through secure third-party providers.

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Need Help?

If you have any questions or experience difficulties with a purchase, please contact us through the website’s contact page. We will make every reasonable effort to assist you.